The refund policy of GLR Edutech is designed to ensure fairness and transparency to our users while also maintaining the sustainability of our services. Below is an overview of our refund policy:
Refund Policy Overview:
1. Eligibility for Refunds:
Refunds are provided in accordance with the terms outlined below and may vary depending on the type of product or service purchased.
2. Digital Products (Courses, Subscriptions, etc.):
Refunds for digital products such as courses or subscriptions are generally available within a specified period from the date of purchase, typically within 30 days.
To be eligible for a refund, users must provide a valid reason for the request, such as technical issues, dissatisfaction with the content, or other valid reasons.
Refunds may be subject to review and approval by our support team.
3. Physical Products (Books, Merchandise, etc.):
Refunds for physical products are typically available within 30 days from the date of purchase, provided the product is returned in its original condition.
Users may be responsible for return shipping costs unless the return is due to an error on our part (e.g., damaged or incorrect item).
4. Services (Consulting, Coaching, etc.):
Refunds for services such as consulting or coaching may vary depending on the nature and terms of the service agreement.
Users should refer to their service agreement or contract for specific refund terms.
5. Exceptions:
Certain products or services may have specific refund policies or may be non-refundable.
Users should review the refund terms provided at the time of purchase.
6. Refund Process:
Users requesting a refund should contact our customer support team through the designated channels provided on our website or platform.
Refunds will typically be processed using the original method of payment within a reasonable timeframe after approval.
7. Cancellation of Subscriptions:
Users with subscription-based products or services may cancel their subscriptions at any time to avoid future charges. Refunds for subscription fees may be prorated based on the cancellation date.
8. Disputes and Chargebacks:
Users are encouraged to contact our support team to resolve any issues or disputes before initiating chargebacks with their financial institution. Chargebacks may result in additional fees and penalties.
Disclaimer:
GLR Edutech reserves the right to update or modify this refund policy at any time without prior notice.
This refund policy applies only to purchases made directly through GLR Edutech. Refunds for purchases made through third-party platforms or resellers are subject to their respective refund policies.
For detailed information regarding our refund policy, users are encouraged to review the terms and conditions provided on our website or contact our customer support team for assistance.
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